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GN eCommerce Decision Pack · eCommerce Decision Intelligence

Package customer and transaction data into the next commercial move.

Use orders, customer behaviour and product data to decide what to recommend, who to retain, which audiences to target and where demand or basket value can move.

Decisions this pack supports

Turn digital behaviour into commercial choices.

Basket

What should we recommend or bundle?

Measure product affinity and basket relationships to prioritise cross-sell, recommendation and bundle tests.

Customer

Who is worth retaining or targeting?

Use lifetime value, churn, repeat-purchase and propensity signals to focus commercial effort.

Demand

What will sell, and where should we plan for it?

Forecast orders, revenue, categories or products at the level where inventory and marketing decisions are made.

Models inside this pack

One product bundle around a recurring business decision.

GN eCommerce combines the models, business logic and constraints needed to move from your operating data to a decision-ready recommendation.

DECISION PACKGN eCommerce

Built aroundOrders · customers · products · campaigns · inventory

Basket / Affinity ModelFinds product relationships, bundle candidates and cross-sell patterns from order-level behaviour.
Customer Value + PropensityEstimates CLV, repeat-purchase likelihood, churn and response propensity.
Demand ForecastingForecasts orders, revenue, categories or products at the planning level that matters.
Assortment / Merchandising ModelCombines demand, affinity, margin and stock constraints to compare catalogue choices.
Next-Best-Action OptimisationRanks candidate products, offers or audiences under margin, stock and contact constraints.
OUTPUTDecision support your team can use

Models are combined only where the decision needs them. The pack returns a business-ready action with supporting evidence and expected impact.

  • Audience
  • product
  • offer
  • inventory move
  • Expected impact and supporting evidence
  • Configured around your real operating constraints

Basket / Affinity Model

Finds product relationships, bundle candidates and cross-sell patterns from order-level behaviour.

Which product pair, bundle or recommendation should be tested.

Customer Value + Propensity

Estimates CLV, repeat-purchase likelihood, churn and response propensity.

Who to retain, target or suppress from costly outreach.

Demand Forecasting

Forecasts orders, revenue, categories or products at the planning level that matters.

Where inventory, budget and campaign capacity should be placed.

Assortment / Merchandising Model

Combines demand, affinity, margin and stock constraints to compare catalogue choices.

Which products deserve visibility, range space or bundle support.

Next-Best-Action Optimisation

Ranks candidate products, offers or audiences under margin, stock and contact constraints.

Which commercial action should happen next for each audience or product.

Pack anatomy

One repeatable path from commerce data to action.

Prebuilt decision patterns, configured around your catalogue, customers and economics.

01 / DATA

Your commerce data

Orders, customers, products, baskets, campaigns, channels, inventory and relevant behavioural signals.

02 / MODELS

Predictive and affinity models

Propensity, CLV, churn, segmentation, basket analysis, forecasting and other models selected for the decision.

03 / DECISION LOGIC

Commercial constraints

Margin, stock, audience limits, suppression rules, campaign capacity and other conditions that make an action usable.

04 / ACTION

A recommendation ready to activate

Return the audience, product pair, offer, forecast or prioritised action into the existing commerce or CRM workflow.

Prebuilt + configured

The decision pattern repeats. Your catalogue and customers do not.

Graphite Note reuses proven modelling and decision workflows while configuring the objective, data mapping, product economics, intervention set and business rules around your operation.

Example decision

Which product pair should we test next?

Use basket-level transaction data to rank candidate combinations, then measure whether the recommended bundle increases attach rate, average order value or conversion.

Direct answers

Questions about the GN eCommerce Decision Pack.

What is the GN eCommerce Decision Pack?

It is a packaged Decision Intelligence solution for recurring commerce decisions across product affinity, customer value, targeting, retention and demand.

What data does it use?

Typical inputs include orders, customers, products, basket contents, campaigns, channels and inventory. The exact input set depends on the decision.

Does it replace our eCommerce platform or CRM?

No. Graphite Note acts as a decision layer. Its outputs can be activated through the commerce, CRM, warehouse and marketing systems already in place.

What comes out?

Examples include ranked customer audiences, product affinities, retention priorities, forecasts and recommended next actions with supporting evidence.

Bring one recurring eCommerce decision.

We will scope the data, models and action around the commercial outcome you want to move.